Terms & Conditions

Agreement

Other than provided in any separate formal purchase agreement between you and Dreamchser Music, these terms and conditions apply to all of your online purchases from the website at www.dreamchasermusic.com and may not be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Dreamchaser Music.



Acceptance

By purchasing products and/or services, you agree to be bound by and accept this agreement. Orders are not binding until accepted. We reserve the right to refuse service to anyone. We will indicate acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.



Pricing

MSRP is the manufacturer's suggested retail price. We may commonly sell products at prices lower than MSRP and, for any given product, sales may or may not occur at MSRP. MSRP is a benchmark to compare our discounts from MSRP to pricing offered by other retailers. Whether other retailers sell at MSRP will vary by product, geographic location, type of store, and over time. Although we periodically update the MSRP as we receive them, in some cases, manufacturers may change their MSRP without notice to us. Please contact the manufacturer of a specific product for the most up-to-date MSRP information. MSRP quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MSRP and for any given product, sales may or may not occur at MSRP.

Because prices, product descriptions, and availability can change quickly, we do not warrant the accuracy or completeness of the information provided on the site.



Payment Terms

Orders may be paid for using the following methods: VISA, MasterCard, and PayPal.



Limited Quantities

Some products, including sale items or free items, may be limited to stock on hand and are offered on a first come, first served basis. No rain checks.



Shipping Charges & Sales Tax

Separate charges for shipping and handling will be shown on your order. Orders placed on Saturday, Sunday, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.

All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

If applicable, a separate charge for sales tax will be shown on the invoice. We are required to collect sales tax on all orders shipped to Indiana. If you are shipping an item to Indiana, you will be charged the applicable local sales tax rate.



Limited Warranty

All new products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product. DREAMCHASER MUSIC PROVIDES NO SEPARATE WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DREAMCHASER MUSIC EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.



100% Satisfaction Guarantee

If for any reason you’re not completely satisfied with your purchase of a new item, simply return it in its original condition within 14 days of purchase (see exceptions* below) and we’ll give you a full refund. Returned items must be in original, brand-new condition, showing no signs of wear or use. Items must also include all original packaging, manuals, warrantees and accessories or your return may be subject to a return handling charge or refused. Your refund will be promptly processed upon successful evaluation of your returned item(s) from our staff. Refunds are made for product value only, excluding shipping and handling charges.

To request a return, contact us to obtain a return authorization.

Our return policy is in place to ensure our customers never get stuck with the wrong item. Those who violate the spirit of our return policy by having excessive returns may be subject to limitations or suspension of return privileges.



*Exceptions: We cannot offer returns on clearance, discontinued, vintage, or demo items. Additionally, the following items are returnable only if defective or unopened: strings, reeds, computers/equipment, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, any type of wind instrument, mouthpieces, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, sheet music, cleaners, polishes and polishing cloths. Software/soundware, books, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will be exchanged only for the same product. No r eturns on software downloads. Due to their return policies, you must contact Apple directly to repair, replace or return Apple products. Apple products may not be returned to us under any circumstance.



Limitation of Liability

DREAMCHASER MUSIC DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. DREAMCHASER MUSIC WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, DREAMCHASER MUSIC SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.



Applicable Law Resale or Export

You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own personal use only, and not for resale or export.



Governing Law

These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of the State of Indiana as those laws are applied to contracts entered into and to be performed entirely in Indiana, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or federal court in Clark County, Indiana, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.